There of course is a huge amount of curiosity relating to virtual worlds and online, immersive experiences from people that are not actual users (yet). We still believe that the community is the heart of the matter and that the virtual, online needs to add value to that. The community needs to engage and then the virtual is a place to do something relevant.

Visit King Tut's Tomb online now and make your own discovery of the most amazing artefacts ever discovered.
Tech Radar did a nice little piece on Heritage Key recently saying:
It's a mainstream application of a once niche feature that reminds us why we all thought it was such a good idea. While Heritage Key is predominantly an educational website aimed at amateur historians and fans of archaeology, its heart is the 3D virtual exhibit.
They hit the key point really here, about what will bring virtual online to mainstream users. At the core of any community-site there must be something to do and for Heritage Key that is about exploring and understanding more about ancient world places. The virtual online experience will give people a great insight into places, artefacts and the overall history. Virtual Tourism is becoming an interesting area also. It allows for a better visit or give a sense of place you may never have the chance to really go to. When people GoVirtual they will also meet other explorers and then the real-time social interaction kicks in.
Dinah Greek commented about Heritage Key for Computing.co.uk:
An interactive website devoted to historical studies offers visitors more than the chance to explore ancient civilisations using historical recreations.Wonderful those these 3D reconstructions are, the Heritage Keysite also offers people the chance to join live online lectures, ask questions and join forums where they can meet like-minded people.
Dave Bailey in his write-up about us asked a question more about how virtual online can be used by CIOs in future:
So the question for businesses is how big is the opportunity to monetise commercial web sites by introducing a virtual world of online activity?
UK firm Rezzable is one company pushing the boundaries of virtual world technology, both technically and in identifying how such a business model could work.

Virtual online environments can deliver high photo-realistic objects and immersive activities now.
So why isn't everyone with a computer and good broadband trying out a virtual online experience? Well, they are doing other stuff online that sucks-up a lot (maybe too much even) of their time. More specifically there are some issues in the way: